GoMedPay helps South African medical practices identify, prioritise and recover unresolved medical-aid claims before they become stale, disputed or written off.
Build a 3-page PDF in your browser. No claim data uploaded to GoMedPay.
Led by a CA(SA) and CIA. Built to work alongside your existing billing team.
What did we earn? What was billed? What was rejected? What was paid? What is stuck? What must be followed up today?
See the full daily checklist ↓Upload a rejection or unpaid-claims register in your browser, generate a 3-page PDF, and see where value may be stuck — without sending claim data to GoMedPay.
See which rejection categories are costing your practice — no data leaves your browser.
Run the Rejections Snapshot →We review your billing reports, ageing, rejections and bank receipts. Quantified rand gap — no obligation to proceed.
Book an Unpaid Claims Review →A medical practice should not wait until month-end to discover what went wrong. GoMedPay turns these six questions into a structured daily routine.
You're held responsible for cash flow but can't control everything that gets typed at the front desk. GoMedPay gives you a repeatable daily claims-control rhythm, plus practice-branded scripts and SOPs your team can run without us in the room.
Download the Practice Manager Claims ChecklistServices delivered and billable work completed. Has every consultation and procedure entered the billing cycle?
Claims and invoices raised by the practice. Is every earned service linked to a submitted claim?
Claims rejected by medical aids, switch systems, or billing errors. Has each rejection been corrected and resubmitted?
Cash actually received in the bank. Has every remittance been matched to a real bank receipt?
Claims, patient balances, shortfalls, or receipts that require attention before the 120-day window closes.
The action list that protects practice cash flow. Not next week. Today.
GoMedPay turns these six questions into a daily revenue-control rhythm for your practice. You cannot manage what you cannot see.
GoMedPay does not approach your patients like a third-party debt collector. We help your practice build a stronger, more disciplined admin process so outstanding claims, rejected claims, short payments, patient portions, and bank receipts are handled earlier, more professionally, and under your practice's own brand.
Healthcare is built on trust. All patient communications carry your practice's name — not GoMedPay's.
Tone, timing, and escalation remain aligned to your practice's policies and standards.
We shift your team from reactive follow-up to a proactive daily revenue-control rhythm.
Good cash management should not damage patient trust. It should prevent confusion before it becomes conflict.
Doctors work hard to build trust with patients. Our approach to outstanding balances is professional, sensitive, and practice-aligned — helping patients understand their medical aid shortfalls and co-payments before matters become uncomfortable.
Revenue commonly gets stuck in six places — silently, without triggering any alert in the billing system.
Services are delivered but claims are submitted late — approaching the 120-day Regulation 6 cliff.
Claims are rejected and not corrected within the 60-day dispute window. The trail goes cold.
Schemes pay less than expected — R140 less per visit, unnoticed across dozens of accounts.
Co-payments and shortfalls are not followed up early. Collection rate drops sharply after 60 days.
Cash arrives at the bank but is not clearly linked to invoices, patients, or medical aid batches.
Balances age quietly until they approach the 3-year prescription period under the Prescription Act.
GoMedPay helps you find the leak before it becomes a write-off.
Three practical services. One daily revenue-control system for your practice.
We review billing reports, aged balances, rejection patterns, patient balances, remittance information, and bank receipts to identify exactly where earned revenue is getting stuck — with rand values against every issue.
Delivered in 10–15 business days
We help your practice team implement better daily and weekly routines for billing follow-up, rejection tracking, patient communication, and cash reconciliation — using structured SOPs your staff can repeat without needing GoMedPay in the room.
Loop-back SOP on every recovery
Ledgr is our cloud-based cash visibility tool that imports bank statements and helps classify receipts so the doctor and practice manager can see what has been received, what remains unclear, and what requires follow-up — every day, not just at month-end.
From R1,950/month per entity
Every procedure you perform is a legitimate commercial transaction. GoMedPay ensures that transaction results in cash in your bank — with full Regulation 6 awareness, a structured follow-up process, and no damage to the patient relationships that sustain your practice.
Book an Unpaid Claims Review →GoMedPay gives your team a simple, repeatable daily routine — backed by structured SOPs — that eliminates manual errors and saves hours on reconciliations every week. When complex rejections arrive, we step in as your extra set of hands.
See the SOP FrameworkYour professional reputation travels with every referral. GoMedPay ensures referred patients experience frictionless billing — clear preparation, upfront co-payment communication, no unexpected surprises at reception.
Partner with GoMedPayWCL forms, CompEasy follow-up, delayed payments, VAT bad debt relief, and income tax treatment — the complete guide.
Read the guide →Separated ledger, Document Vault, Prescription Watchdog, and 5-year managed resolution for occupational injury and road accident claims.
See the module →The 120-day cliff, State 26 technical component billing, PMB coding — verified guides for SA specialist practices.
Browse articles →Track every claim approaching the 120-day Regulation 6 deadline. Sent immediately.
By confirming, you consent to receiving GoMedPay updates. Unsubscribe anytime.
Verified answers from our CA(SA) team. Full library at RCM Knowledge Centre →
Recovery-led pricing. Subject to a disclosed R3,500 monthly minimum on active recovery engagements. The found money covers the platform.
Recovery of rejected, short-paid, and unpaid claims. Recovery-led pricing from 6% of recovered amounts, subject to a disclosed R3,500 monthly minimum on active recovery engagements.
All Tier 1 rates plus Ledgr financial intelligence platform.
Full RCM Assurance, GoMed-LongCycle, and named account management for group practices.
Illustrative example: We recover R50,000 in medical aid claims. At Tier 1 you pay R3,000 (6%) and keep R47,000. All fees exclude VAT.
GoMedPay is led by Andile Memela CA(SA), CIA — an audit, risk and revenue-control professional with direct experience in medical practice financial management, POPIA operator obligations, and clinical billing compliance. Every engagement is reviewed at principal level.
We show the machinery, not invented results. Download these sample outputs to understand the format before you share any practice data.
See the 3-page browser-generated output before you share any practice data.
View sample Snapshot PDFSee the type of review output GoMedPay can produce before a recovery engagement starts.
View specimen Review PDFSample outputs. We show the machinery, not invented results.
Six structured steps. No surprises. No recovery work starts without your approval.
The methodology behind the review: every unresolved claim needs a status, owner, deadline and next action.
GoMedPay uses a 26-State Payment Classification Framework to map every rand from consultation to receipt — so nothing hides in a grey zone.
| Payment State | What It Tells the Practice | Action |
|---|---|---|
| Consulted — not billed | Revenue earned but not yet in the billing cycle | Urgent: raise claim |
| Billed — submitted to switch | Claim in transit to the medical aid scheme | Monitor |
| Rejected — correction needed | Admin error, coding gap, or missing document | Correct and resubmit within 60 days |
| Short-paid by scheme | Medical aid paid less than the tariff rate | Dispute or invoice patient |
| PMB misallocated ★ Pearl | PMB claim funded from savings instead of risk pool | Dispute: reclaim from risk pool |
| Patient liable — shortfall or co-pay | Balance is the patient's responsibility | Invoice patient promptly |
| Technical component unmatched ★ Pearl | Radiology scan + report not billed as paired items | Correct billing template |
| Received — unmatched at bank | Cash in bank but not allocated to a claim | Reconcile: find source |
| Late-payment interest ★ Pearl | Scheme paid beyond 30-day s59(2) window | Claim statutory interest |
| Fully paid — confirmed | Claim matched to bank receipt | Complete |
| + 16 further states classified | Every rand has a status. GoMedPay tracks all 26. | |
★ Pearl States — high-value revenue invisible to standard billing reports. Surfaced on every GoMedPay Unpaid Claims Review.