GoMedPay Long-Cycle Service
Managed long-cycle COID and RAF claims support for South African medical practices.
COID (Compensation Fund) and RAF (Road Accident Fund) claims operate on fundamentally different timelines to medical aid claims. A COID claim can take 12–36 months from injury registration to payment. A RAF matter can stretch beyond 5 years. Standard billing workflows are not built for this — and practices that try to manage long-cycle claims inside their normal accounts-receivable process routinely lose track, miss follow-up windows, or write off collectible money.
GoMed-LongCycle is GoMedPay's dedicated managed service for this class of claim. Your practice outsources the tracking, follow-up, escalation, and reconciliation to our team — and we manage the lifecycle from registration to receipt.
For the full COIDA claims guide — including WCL forms, CompEasy follow-up steps, tariff rules, and VAT treatment of outstanding claims — see:
Read the COIDA Guide for Doctors →GoMed-LongCycle is included as a service option within the standard GoMedPay engagement. Submit an Unpaid Claims Review inquiry and indicate that you have COID or RAF claims in your debtors — we will scope the long-cycle component as part of the review.